Don’t worry! Shipping orders uninsured is very common and totally safe, plus it helps us keep shipping costs low. The only drawback is that claims cannot be filed for uninsured USPS packages.

Although the likelihood of your Shelves Bookstore order getting lost or damaged in transit is very low, our team is not responsible for resolving these issues. This is due to the fact that you paid for uninsured delivery when you placed your order. Therefore, you will need to contact the shipping carrier: USPS or UPS that delivered your order for assistance.

If you order books and apparel in a single order, we may ship those items in separate packages.

Please do not arrive to pick up your order without having first received an email from Shelves Bookstore notifying you that it is ready for pick up at Enderly Coffee Co.

Please email the Shelves Bookstore team at least 2 days before your scheduled delivery if you need to reschedule it.

It is the customer’s responsibility to monitor the progress of their order on its way to its destination and/or pick up their order once this notification has been sent.

Please complete our contact form and in the “message” field, include the title(s) of the book(s) you want to order, approximate quantity, and delivery city & state.