Contact Us If you have a question about an order you have already paid for, please click here to review our FAQs page before you complete our contact form. Name Email Address Subject SubjectBook Recommendation (for customers that want to buy the book through our store).I am an author. Will you carry my book?I have something nice to say.I received the wrong items in my order.I want to partner with Shelves.I want to register my book club with Shelves.I would like a quote for a bulk order.Media inquiry.My order hasn't arrived yet.My shipping address needs to be changed.What's the status of my order?Other Order Number: Title Author Message Book Club Name Number of Members Club Location (city & state) Total # of Books Recipient Name Recipient Street Address Apt/Unit/Ste #: City/Town State Zip Code Your Phone Number Reason for order Publication Date Does Ingram Content Group carry your book? Does Ingram Content Group carry your book? Yes No Please tell us why? Due to the overwhelming number of emails that we receive from authors on a daily basis, we are no longer accepting new author inquiries until further notice. Thank you for being understanding. - The Shelves team Due to the overwhelming number of emails that we receive from authors on a daily basis, we are no longer accepting new author inquiries until further notice. Thank you for being understanding. - The Shelves team 9 + 5 = Submit Customer Service Hours Monday-Friday 9am-4pm EST (704) 729-4371